{"id":1337,"date":"2026-08-27T15:24:59","date_gmt":"2026-08-27T12:24:59","guid":{"rendered":"https:\/\/setaf2018.com\/returns-and-cancellation-policy\/"},"modified":"2026-08-27T15:30:24","modified_gmt":"2026-08-27T12:30:24","slug":"returns-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/setaf2018.com\/en\/returns-and-cancellation-policy\/","title":{"rendered":"RETURNS AND CANCELLATION POLICY"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Last Updated:<\/strong> [August 27, 2026]<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>1. Overview<sup><\/sup><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">SETAF2018 is available as digital geotechnical analysis software and a license key (SaaS \/ Digital Downloadable Software). All purchases made through our website are processed <strong>through <\/strong>our Registered Vendors, <strong>Paddle and \u0130yzico <\/strong>.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>2. Free Trial and Review<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">We offer <strong>a free trial version\/demo<\/strong> so that our users can test the software features, system requirements, and regulatory compliance before making a purchase. We recommend testing the trial version before making a purchase.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>3. Return Conditions (14-Day Return Policy)<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">In accordance with our customer satisfaction standards and Paddle&#8217;s rules:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>For licenses purchased for the first time, you may request an unconditional refund <strong>within 14 days<\/strong> of the purchase date.<\/li>\n\n\n\n<li>If the refund request is approved, the relevant license key and software access will be immediately revoked and deactivated through the system.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>4. Cases Not Covered by the Return Policy<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Return requests may be denied in the following cases:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>If 14 days have passed since the date of purchase,<\/li>\n\n\n\n<li>If it is determined that the software license has been reverse-engineered, misused, or shared with multiple users in violation of the license agreement,<\/li>\n\n\n\n<li>User-related hardware\/operating system limitations (systems that do not meet the software&#8217;s minimum system requirements).<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>5. Return Process and Refund<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">To request a return, please contact us directly at <strong>info@setaf2018.org<\/strong> with your order number and registered email address. Once the refund is approved, the payment amount will be credited to your original payment method (credit card\/bank account) within 5\u201310 business days.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: [August 27, 2026] 1. Overview SETAF2018 is available as digital geotechnical analysis software and a license key (SaaS \/ Digital Downloadable Software). All purchases made through our website are processed through our Registered Vendors, Paddle and \u0130yzico . 2. Free Trial and Review We offer a free trial version\/demo so that our users [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1337","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/setaf2018.com\/en\/wp-json\/wp\/v2\/pages\/1337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/setaf2018.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/setaf2018.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/setaf2018.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/setaf2018.com\/en\/wp-json\/wp\/v2\/comments?post=1337"}],"version-history":[{"count":1,"href":"https:\/\/setaf2018.com\/en\/wp-json\/wp\/v2\/pages\/1337\/revisions"}],"predecessor-version":[{"id":1338,"href":"https:\/\/setaf2018.com\/en\/wp-json\/wp\/v2\/pages\/1337\/revisions\/1338"}],"wp:attachment":[{"href":"https:\/\/setaf2018.com\/en\/wp-json\/wp\/v2\/media?parent=1337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}