Last Updated: August 27, 2026
1. Introduction and Scope
As SETAF2018 (“Company,” “we,” or “us”), we place great importance on the privacy and protection of personal data of our users (“User” or “You”) who use the setaf2018.com website (“Site”) and the SETAF2018 geotechnical engineering software (“Software/Service”)—we place great importance on the privacy of our users (“User” or “You”) and the protection of their personal data. This Privacy Policy explains how your personal data is collected, processed, stored, and protected.
2. Data Collected
In order to provide our services, we may collect the following data:
- Account and Contact Information: First and last name, email address, phone number, company name, title, billing address.
- License and Device Information: License key activations, hardware ID (Hardware ID/MAC address), IP address, operating system version, software error and crash logs.
- Usage Data: Website visitor activity, page views, cookie data.
Note: The ground profiles, borehole data, analysis inputs, and project files entered by the User within the SETAF2018 software are the sole responsibility of the User and are not processed by our company for commercial or third-party purposes.
3. Payment Data and Merchant of Record
Financial transactions and license sales made through our website are processed through Paddle (Paddle.com Market Ltd.), our authorized Merchant of Record, and iyzico. Your credit card, debit card, and sensitive payment information are processed directly through Paddle’s or İyzico’s PCI-DSS-compliant secure infrastructure; SETAF2018 does not store or process full card numbers on its servers.
4. Purposes of Data Processing
The personal data collected includes:
- Identifying, verifying, and activating the software license,
- Handling customer support and technical assistance requests,
- Compliance with legal, tax, and accounting obligations,
- This data is processed to improve service quality and ensure system security.
5. Data Sharing and Transfer
Your personal data will not be sold or leased to third parties under any circumstances, except where required by law. Your data may be shared only with infrastructure providers (server/hosting, email distribution, payment processor Paddle) that are essential for the provision of the service, subject to contractual confidentiality agreements.
6. Data Security and Your Rights
Your data is protected by SSL encryption and modern security standards. Under the KVKK and the GDPR, you have the right to access your data, request its correction, and request its deletion or the restriction of its processing.
Contact:
For any questions or requests regarding privacy: info@setaf2018.org
